Chip Madera

Courageous Leadership - Employee Engagement

Getting it, Keeping it, and Maximizing it!  There is no substitute for excellence in leadership. Organizations rise and fall during today's turbulent times because of those who stand at the helm.

7 Policies That Create "WOW!"

Research has validated the correlation between service excellence and employee satisfaction. There is no doubt that the parallel between the two is no coincidence. It is no wonder that world-class organizations like the Mayo Clinic, Southwest Airlines and Disney receive high satisfaction scores from both employees and customers. This session was developed to clarify the essential policies that need to be initiated, standardized and enforced to create an environment of engagement and service excellence. These policies will help you re-brand your company so that you can join the ranks of the world-class. Don't miss this high-energy, high content session that will take your organization to the next level. Click to review session outline.

Resistance is Futile! Helping Employees Embrace Change 

This seminar is a must for any organization facing the frustration and resistance that comes with rapid change. Those attending will discover their RRQ (Resistance and Resilience Quotient), four typical responses to change and practical communication techniques to foster acceptance and flexibility during volatile times.

Making Change Your Friend

One of the things that is constant in today’s world of business is change! Successful organizations not only learn how to flex and adapt but to embrace change as a welcomed friend. Participants will explore the three reasons why people change, the perpetual cycle of change, and motivational techniques for moving people through changing times. Your leaders/staff will be inspired to press on toward the future with confidence and courage as they discover strategies for fostering change, overcoming objections and leading with confidence.

Coaching Employees to Higher Performance Organizations

Today are under tremendous pressure to become more effective and perform at the highest levels ever. If an organization desires to progress in an extremely competitive environment, leaders will need to devote more energy and resources to create teams and build positive communications with committed employees. Managers will need to transform into leaders and coaches instead of supervisors, controllers, and authorities. Coaching employees is the key to influencing, motivating, and acknowledging that people are truly your organization's #1 asset. This change in management style and type of interaction with people can have a great influence on productivity, excellence, quality, service and competitive spirit. The investment in this fun, strategy packed learning experience is an investment that is just as important as capital technology or marketing strategies and will return a benefit to the organization as employees increase productivity, quality and experience exhilarating team cohesion.

The Essence of Success:  How to Bring More Happiness and Significance Into Your Life

Every one of us have a special purpose for living, and it is the essence of why we are here. Yet many of us sell ourselves short, and literally miss our calling in life. No matter what you do, or what phase of your life you are in, you can create an even greater sense of significance in everything you do. This keynote will guide you through the elements that make up your "Essence."  You'll discover powers that may have been laying dormant in you, plus you'll walk away with key insights for creating greater peace of mind and happiness. From Chip's heart-warming stories, to his comical down-to-earth style, your audience will thoroughly enjoy this program from beginning to end. Get inspired to live your life at a whole new level.

Preventing Burnout - Refueling the Fire Within 

Are your organization's professionals many of the millions of people suffering from burnout? Few seem to address the signs and symptoms before they experience its debilitating effects. In industries riddled with downsizing and reengineering efforts, workers must constantly evaluate their roles and take proactive steps to prevent burnout from occurring. During this keynote, Chip will help your staff redefine their worth by answering three questions regarding their career; What is their passion? What is their purpose? And, what is their potential? He'll also share strategies to help your staff redesign their future and realign their present lifestyle so that they can maximize their potential and keep igniting a life-changing enthusiasm that will refuel their daily success.

Radical Leadership, Radical Change

Great organizations never settle for status quo. Leaders at the top of soaring companies consistently raise the bar of performance and insist on higher levels of excellence and productivity. Your leadership team is well trained and equipped to handle the challenges of the present, but will they be as equally prepared to handle the rising expectations of tomorrow? What’s it going to take to get employees to ratchet up their performance to the next level? It’s going to take RADICAL measures! It’s going to take RADICAL leadership. RADICAL leadership is not a new concept. It’s just a new perspective for looking at what kind of leadership truly inspires people to follow. RADICAL leaders possess four demonstrative qualities. These attributes will regenerate your workforce and create the highest level of engagement you’ve ever seen, guaranteed! This hierarchy of qualities, when consistently demonstrated, crafts the kind of environment where hardworking, dedicated workers can and will take their performance to new heights. If you belong to a cutting edge organization that expects everyone to take it up a notch during this budget year—this session is a must!

Strategic People Development: Maximizing Your Employee Capital

How many times have you heard leaders say, “People are our number one asset?” No doubt, the preceding statement is a worthy notion, but few organizations have strategically designed action steps to incorporate employee development into the operating structure of their business. This keynote will help leaders understand that developing others is paramount to maximizing employee potential and performance. Leaders will explore three strategic plans (ERPTM, EMPTM and ECPTM) that will help your organization do more with less and take your staff's potential to the next level during the coming budget year.

How to Take Your Life and Career Up a Notch

So, you're rising to the top of your career. You've played by the rules, advanced your education, and now it feels like your career has hit a plateau. Is your climb to the top limited or is your career ladder just leaning against the wrong building? Everyone can take their career up a notch by focusing their attention on some strategic personal development planning. During this session, Chip will share three mandatory ingredients that will give your life and career a jumpstart and catapult you to the top. You'll walk away from this session knowing your passion, your personal purpose and mission, and strategies for overcoming limitations and obstacles on your road to achieving your potential. This session is a must for senior leaders as well as budding professionals who are wanting to experience the height of their professional potential.